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Terms & Conditions

  • All information relating to this assignment shall be treated as private and confidential between Web Synergies (S) Pte Ltd and Client Company. Neither party shall breach any confidential information, data and materials supplied and/or provided.
  • Web Synergies (S) Pte Ltd will not responsible for any faulty caused by Virus Attacks, Worms Attacks, Trojans Attacks, Hacking, Cracking, Spam, Human Error, and etc that can lead to loss of any data and whatsoever.
  • The total cost of this project is subject to the agreement between Web Synergies (S) Pte Ltd and Client Company. Other unusual cost incurred caused by sudden change of policy or administration from other parties shall be bear by the Client Company. 
  • Web Synergies (S) Pte Ltd will not responsible for any matters that are out of Web Synergies (S) Pte Ltd's scope such as existing software (or OS) faulty or conflicts, existing hardware faulty or conflicts, errors caused by previous setting, Internet Service Provider matters, and any other faulty that not caused by the new system implemented. 
  • Web Synergies (S) Pte Ltd will not responsible for computer stations that run under unusual operating systems or software such as Linux, Unix, etc (out of Microsoft Windows) that caused incompatibility and unsuccessful project. Such conditions should be known before commencement of this project by Web Synergies (S) Pte Ltd. If such condition occurs, Web Synergies (S) Pte Ltd will try its best to help the company but not liable to anything and should not affect the overall completion of the project.
  • Web Synergies (S) Pte Ltd will not responsible for any matters that are out of Web Synergies (S) Pte Ltd's scope such as Domain Name Approval, Hosting Server Faulty, Internet Connection (ISP) Matters, Personal Computer Matters and etc. There may another set of terms and conditions from each particular parties that are not included here. (For Professional Website Design & Development Project)
  • Renewal of Domain Name, Hosting Server, and any other external party’s contracts shall be done and paid by Client Company themselves after completion of this project unless Client Company engage another Maintenance Contract or any other pre-agreement with Web Synergies (S) Pte Ltd. (For Professional Website Design & Development Project)
  • Website update, Email accounts management and Maintenance of the Website is given 3 months free ahead of completion of the project. Web Synergies (S) Pte Ltd is not responsible for anything beyond that particular period unless Client Company take another Maintenance Contract or any other pre-agreement with Web Synergies (S) Pte Ltd. (For Professional Website Design & Development Project)
  • Web Synergies (S) Pte Ltd will not responsible for any kind of legal matters on materials that are provided by Client Company that posted in the website. (For Professional Website Design & Development Project)
  • The duration for completion of the project commonly is estimated to be around 1/2 to 1 month or more depends on the quantity of the project. Web Synergies (S) Pte Ltd shall not liable for any claims against delays in projects that are not within control or are due to delayed actions of other parties. However, the maximum completion period of the project is 3 months (unless stated). If there is any delays caused by Client Company side, Web Synergies (S) Pte Ltd have the rights to terminate the job and all pre made contract and any kind of fees occurs shall be bear by the company. (For Professional Website Design & Development Project). However, for website development project, as far as the website is completed 80% or already goes online, the whole project is considered complete and the day after it has reach 80% complete or goes online will be considered support time. Upon completion that day, client must make full payment of the whole project worth.
  • All hardware provided or included in this project are bought from retail shops at the time of the installation, therefore, any kind of faulty matters, guarantee matters, and etc after the completion of the project please refer to particular products and the retailer. (For Office and Home Networking and Automation + Office Back-Up Solution System Project)
  • Maintenance and Troubleshoot of the Network System is given 1 month free ahead of completion of the project. Web Synergies (S) Pte Ltd is not responsible for anything beyond that particular period unless Client Company take another Maintenance Contract or any other pre-agreement with Web Synergies (S) Pte Ltd. Maintenance and Troubleshoot scope only for the new system implemented, not any other software or/and hardware problems. (For Office and Home Networking and Automation + Office Back-Up Solution System Project)
  • The duration for completion of the project commonly is estimated to be around 1 days to 1 weeks or more depends on the quantity of the project. Web Synergies (S) Pte Ltd shall not liable for any claims against delays in projects that are not within control or are due to delayed actions of other parties. However, the maximum completion period of the project is 1/2 months (unless stated). If there is any delays caused by Client Company side, Web Synergies (S) Pte Ltd have the rights to terminate the job and all pre made contract and any kind of fees occurs shall be bear by the company. (For Office and Home Networking and Automation + Office Back-Up Solution System Project)
  • Web Synergies (S) Pte Ltd will not responsible for unsolved errors that caused by system conflicts and bugs either from Operating System, hardware or installed software. (For On Site PC Repairs, Troubleshoot, Reloading and Maintenance + Computer Asset Management Project)
  • Web Synergies (S) Pte Ltd will not responsible for any hardware faulty. All hardware problems will be advised professionally and up to Client Company whether to change or buy newer hardware. (For On Site PC Repairs, Troubleshoot, Reloading and Maintenance + Computer Asset Management Project)
  • “Job Done” means when we demonstrate in front of Client Company that the particular problem has been solved as what wanted by Client Company. Any problems occurs afterwards considers new problem and Web Synergies (S) Pte Ltd shall not responsible for it. Client Company may call Web Synergies (S) Pte Ltd for advice and technical troubleshooting, but any site visit considers new projects. (For On Site PC Repairs, Troubleshoot, Reloading and Maintenance + Computer Asset Management Project)
  • Web Synergies (S) Pte Ltd only provides space to users, and DO NOT responsible for any materials transmitted from and over the server. Any kind of copyright matters is bare by the users themselves. (For Online / Internet Hard Disk to Transfer Big Files Service) 
  • Web Synergies (S) Pte Ltd has the right to reject any request on using the FTP Server due to undisclosed reasons. (For Online / Internet Hard Disk to Transfer Big Files Service) 
  • Web Synergies (S) Pte Ltd might extend the use of the FTP Server without any extra charges only under Client Company request and case-by-case basis. (For Online / Internet Hard Disk to Transfer Big Files Service) 
  • The duration for completion of the project depends on the quantity of the project. Web Synergies (S) Pte Ltd shall not liable for any claims against delays in projects that are not within control or are due to delayed actions of other parties. If there is any delays caused by Client Company side, Web Synergies (S) Pte Ltd have the rights to terminate the job and all pre made contract and any kind of fees occurs shall be bear by the company. (For Video, Music, Image and Various Multimedia Services)
  • Web Synergies (S) Pte Ltd will not responsible for any kind of legal matters on materials that are provided by Client Company. (For Video, Music, Image and Various Multimedia Services) 
  • Changes should be told earlier NOT at the end of the projects where all materials has been done up based on early agreements (or early samples). Web Synergies (S) Pte Ltd will only works based on the agreement on the early stage of the projects. Any changes after completion of the overall projects are considered case-by-case basis or even considered as new projects. (For Video, Music, Image and Various Multimedia Services) 
  • Any failures from using the recommended software are out of Web Synergies (S) Pte Ltd responsibilities since there are unlimited causes and reasons involves. Web Synergies (S) Pte Ltd will try its best to help the company but not liable to anything and should not affect the overall completion of the project.
  • All above Terms and Conditions are not Final and Absolute, means more will be added or changed in the future without prior notice. All local Government and International Law as well as Common Market Practices do apply to any of projects and services.

BusinessTrust Secretariat

Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane, 
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg

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