Application Development & Support

Whether it is a full system development or a mobile app, our experienced teams can turn your creative concept into a reality, matching a business need with a practical and sensible solution

Our Focus Areas

Applications

  • Web Applications & Portals
  • Intranet Applications
  • Line of Business Applications
  • Mobile Web Applications
  • Mobile Device Apps (Native Apps)
  • Client Server Applications
  • Database Management Systems
  • Workflow Systems
  • Standalone Systems
  • AI & Machine Learning
  • Chatbot Applications
  • Blockchain Applications
  • Fintech Applications
 

Technologies

  • .Net, MVC, WWF, WPF, WCF & SilverLight
  • SharePont & Office 365
  • MS Dynamics CRM
  • Core Java & J2EE
  • iOS (Xcode)
  • Android (Java)
  • Hybrid Frameworks (Xamarin, Cordova, Flutter & Ionic)
  • Windows Apps
  • PHP & Ruby on Rails
  • R and Python
  • AI & Machine Learning
  • Blockchain (Ethereum & SmartContract)

Application Support Services

 

Building a system or application is only part of the package that we offer to our customers. Maintaining their systems is another. Research also confirmed that approximately 70% of a company’s IT budget costs go into supporting and maintaining applications. Outsourcing this application support and maintenance gives your company the opportunity to make huge cost savings and a competitive edge. We provide preventative, corrective, maintenance and support services for all of your business applications.

The types of Support and Maintenance Services we offer

 

Preventative services

We adopt a holistic approach when it comes to the preventive maintenance and the support services we provide. This involves performing a root-cause analysis, identifying and rectifying critical issues at their source.

Corrective services

Our support staff locates any errors and dysfunctional processes and/or features in your application and makes the necessary corrections.

Adaptive services

Our Support and maintenance services use cutting-edge technologies to handle your application maintenance requirements, with minimal disruption to business activities. As your business processes change so will your need for support and we will manage this for you.

Enhancement services

We identify options, plan and implement new strategies, tools and technologies to improve your system performance and reduce costs. This is an on-going process of system improvement, which we implement on your behalf.

An application maintenance and support solution you can trust.

 
  • Service in tune with agreed Service Level Agreements
  • A focus on continuous improvement
  • Timely resolution of all issues based on root-cause analysis
  • Customers can take full advantage of our issue and log tracking tools we provide
  • Helpdesk support for all IT operations
  • Multilevel support through all services
  • Knowledge transfer and training of in-house staff
  • Smooth and transparent operations
  • Processes in line with ISO 9000 Standards and the SEI-CMMI framework
  • Various support packages are available - 24x7 support, onsite support, dedicated onsite and off-site support, support helpdesk services.

Our aim is to provide application maintenance and support services with the key objective of lowering your IT costs.

Success Stories

Here are some case studies that showcase the great impact and results our customers have experienced

Cisco, the worldwide leader in IT that develops, manufactures, and sells networking hardware, telecommunications equipment was facing a unique problem.

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Digital Commerce Strategy & Solutions

The Fuji Xerox website visitors complained of a congested browsing experience as well as significant difficulty in placing orders due to the lack of online ordering capabilities.

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Digital Commerce Strategy and Solutions

One of the largest shipping line in terms of container vessel capacity.

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Digital Commerce Strategy & Solutions

CrimsonLogic is a trusted partner working closely with governments around the world to develop innovative and sustainable eGovernment solutions to collaborate more seamlessly with their citizens and ecosystem.

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CrimsonLogic

Technoprobe is a leader in the microelectronics industry, specializing in design and manufacturing of Probe Card. Probe cards are necessary to test semiconductor chips.

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iLab (Test Lab System)

Sony Corporation is a Japanese multinational conglomerate corporation headquartered in Kōnan, Minato, Tokyo.

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ROL Portal for Sony