Customer Experience Management (CXM)

CXM solutions custom built for you - We build solutions in partnership with the leading Digital experience platforms

Content Management

 

Customize, manage, integrate, and secure even the most demanding of websites

Our content management platform scales up for enterprise needs with

  • Quick and easy personalization without months of training
  • Native tools support including analytics, testing and optimization
  • Integration with hundreds of third party solutions including Salesforce CRM and Microsoft Dynamics 365.

Experience Management

 

Deliver unique browsing experience to each of your customers

Personalization at scale – Define segments, personalize content and preview experiences without your web team support.


Mobile friendly

Build responsive websites and mobile apps. Churn out mobile friendly content faster.

Email marketing

Use drag and drop tools to create personalized mails for your target audience Social – Engage your target audience in conversations across website and social channels. Increase your social media presence and push content to social feeds.

Social

Engage your target audience in conversations across website and social channels. Increase your social media presence and push content to social feeds.

Analytics

Optimize the customer journey with insights from google analytics report to improve your customer’s website experience

Digital Commerce

 

Realize higher revenue with an integrated digital commerce solution

Promote the right product for a specific customer - Set up and manage all your product catalogs and departments from a central system.


Easy to set up storefronts

Localize storefronts for regional markets

Custom Pricing

Grow sales with targeted offers and special promotions

Payment Processing

Integrate with payment gateways to accept online payments.

Inventory Management

Monitor sales trends and stay on top of inventory. Process online and offline orders. Manage shipped, paid, pending or returned status.

Our Partners

 

We also build CXM solutions in Wordpress, Joomla or Drupal
Automated content optimization to fit any user device
Deliver targeted, relevant content to visitors using personalization rules.

Success Stories

Here are some case studies that showcase the great impact and results our customers have experienced

Fuji Film a leading provider of imaging solutions for photography equipment, supplies and services, optical devices wanted better corporate branding and design to the website.

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Customer Experience Management

The Fuji Xerox website visitors complained of a congested browsing experience as well as significant difficulty in placing orders due to the lack of online ordering capabilities.

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Digital Commerce Strategy and Solutions

Car Club Pte Ltd, a subsidiary of Mitsui & Co., is the largest and most established Car-Sharing operator in Singapore since 1997.

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Corporate Website revamp for CarClub

Far East Organization is the largest private property developer in Singapore. It was founded by Singaporean billionaire Ng Teng Fong in 1960.

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Digital Commerce Strategy and Solutions