Building a system or application is only part of the package that we offer to our customers. Maintaining their systems is another. Research also confirmed that approximately 70% of a company’s IT budget costs go into supporting and maintaining applications. Outsourcing this application support and maintenance gives your company the opportunity to make huge cost savings and a competitive edge. We provide preventative, corrective, maintenance and support services for all of your business applications.
We adopt a holistic approach when it comes to the preventive maintenance and the support services we provide. This involves performing a root-cause analysis, identifying and rectifying critical issues at their source.
Our support staff locates any errors and dysfunctional processes and/or features in your application and makes the necessary corrections.
Our Support and maintenance services use cutting-edge technologies to handle your application maintenance requirements, with minimal disruption to business activities. As your business processes change so will your need for support and we will manage this for you.
We identify options, plan and implement new strategies, tools and technologies to improve your system performance and reduce costs. This is an on-going process of system improvement, which we implement on your behalf.
Our aim is to provide application maintenance and support services with the key objective of lowering your IT costs.